EKKO connects your communications, systems and people — so every conversation gives your practice more to work with.
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Every day, your team speaks with patients, customers and prospects. But what's said in those conversations often stays disconnected from the systems your practice runs on.
EKKO brings them together. Your team gets context the moment a conversation starts — and your practice builds a foundation for deeper insight over time.
The phone system and the PMS work on their own, so every call starts from scratch.
Staff identify callers and look up records while the patient waits on the line.
What conversations reveal is hard to access, and managers lack one clear view.
EKKO Connect links your supported phone system with your practice-management system (PMS), so your team has the right patient context as each call arrives.
Recognise incoming callers and match them to the right patient record.
Bring relevant practice-management information into the call experience.
Give staff what they need before the conversation begins.
Designed to work with supported third-party phone systems and PMS platforms.
You don't need to rebuild your technology to make it smarter.
EKKO Connect integrates with supported communications and practice-management platforms, adding a connected layer between your existing systems and the people who use them. As your use of EKKO grows, so do the capabilities built around your conversations.
Four ways EKKO works for your practice — from connecting the systems you have today to understanding your whole business tomorrow.
Connect the conversation.
Connects supported phone systems with your PMS, giving your team useful context when calls arrive.
Supported phone systems
Bring your communications together.
A managed communications experience combining EKKO-managed telephony, EKKO Connect and conversation visibility.
EKKO-managed
Understand the conversation.
Everything in Complete, plus conversation intelligence and AI-powered analysis of what your conversations are telling you.
EKKO-managed
Understand the business.
A management intelligence platform bringing communications, conversations and practice data into one view.
Future platform layer
EKKO is built to grow with your practice. Start by connecting your communications to the systems you already use. Add managed communications, conversation intelligence and AI as your needs evolve. Over time, EKKO brings it all together into a clearer view of what's happening across your practice.
EKKO Connect
Link your supported phone system to your PMS.
EKKO Complete
Move to managed communications, run by EKKO.
EKKO Complete AI
Add conversation intelligence and AI.
EKKO Intelligence
One view of what's happening across your practice.
Whether you want to connect your supported phone system to your PMS, move to managed communications, or explore what AI could reveal in your conversations — we'd love to show you.
